Terms and Conditions
Customer service
We're Here to Help
At New Gen, our goal is to provide a smooth, secure, and enjoyable shopping experience. Our customer support team is available to assist you before, during, and after your purchase. Whether you have questions about products, payments, shipping, returns, or your order status, we're always ready to help.
How We Can Assist You
• Product recommendations and information
• Order tracking and updates
• Payment assistance
• Returns and refund support
• After-sales customer service
• General inquiries
We are committed to delivering exceptional customer service with transparency, reliability, and care.
Privacy & security
Your Privacy Matters
Your privacy and security are among our highest priorities.
At New Gen, we use secure technologies and trusted payment partners to help protect your personal information throughout your shopping experience.
Your information is used only to process orders, improve our services, and provide customer support.
Our Commitment
• Secure online shopping
• Protected payment processing
• Responsible handling of personal information
• Transparent privacy practices
• Compliance with applicable data protection regulations
We do not sell or misuse your personal information. Your trust is important to us, and we are committed to keeping your data safe.
Wholesale inquiries
Partner With New Gen
Interested in purchasing products in bulk?
We welcome partnerships with retailers, beauty professionals, salons, spas, clinics, distributors, and online resellers.
Contact our team to receive a personalized wholesale quotation based on your business needs.
Wholesale Benefits
• Competitive bulk pricing
• Dedicated business support
• Customized quotations
• Quality beauty and skincare products
• Reliable order processing
We look forward to building long-term partnerships with businesses around the world.
Payment methods
Credit/debit cards
- PAYPAL
Bank slip